The correct one How to Fix Xbox One Controller Keeps Disconnecting? HP PCs - Setting Up the HP Bluetooth Travel Mouse (Windows 10) This document is for the HP Bluetooth Travel Mouse and computers with Windows 10 version 1803 and later and Bluetooth 4.2 and later. Micro Center Tech Support shows you how to change mouse and touchpad settings in Windows 10 Some built-in Windows settings and configuration could also cause the said hardware to malfunction randomly. If you have Synaptics drivers, changing their settings in the registry often does wonders.